UrbanLine Club · loyalty app
Every visit
comes back to you.
UrbanLine Club is a free loyalty app for the UrbanLine retail family. Collect bonus points, show your member card at the counter, and stay in the loop with club news and special offers.
Take a look inside
Choose a screen — the preview is interactive.
Good to see you
More than shopping.
Your bonus balance
24 620points
5% back
in bonus points
History
your accruals
Double points weekend
Oct 3–5 · all club members
Club life
URBANLINE CLUB
Your club. Always close.
News, offers and little reasons to come back.
Illustrative app preview.
About the app
A loyalty program that lives in your pocket
UrbanLine Club was built around one simple idea: regular customers deserve more than a paper punch card. The app replaces it with a digital member card, transparent point balance and a feed of what's happening in the club.
For members
One tap to your card and points, everything in one place — no plastic, no paper, no extra apps.
Built by a small team
We are a startup from Almaty. We built UrbanLine Club for our own store, with care for the people who return to us.
Free to join
No subscription, no purchases inside the app, no ads. Joining the club costs nothing.
What's inside
Everything a club member needs
Member card with QR
Your personal card is always in your pocket. Show the QR code at the counter — the cashier finds you instantly by card number or phone.
5% back in points
Every qualifying visit adds bonus points to your balance. Points can be spent on future purchases — the balance is always visible in the app.
Points history
Every accrual and redemption is recorded, so you always know where your balance came from and where it went.
Club news & stories
Short stories and announcements from the club — new arrivals in the loyalty program, events and highlights, right on the home screen.
Special offers
A feed of club promotions with details: what the offer is, how long it lasts, and what to do to use it.
Contests & giveaways
Take part in club contests right from the app — your entry is saved and the team picks winners regularly.
How it works
Three steps and you're in
- 1
Install & sign in
Download UrbanLine Club for free and create an account with your phone number or email.
- 2
Get your member card
The app instantly issues a digital card with your personal QR code and card number.
- 3
Collect & enjoy
Show the card at the counter, collect points with every visit and spend them on what you love.
Your balance, in real time
The balance counts up the moment points land on your card — like a wallet filling up. Every change is itemized in the history screen.
Your bonus balance
24 620points
ALEXANDER
•••• 4821
Clear boundaries
What the app is — and what it isn't
Your card, points and club news in one place. Here is what you can expect from the member app.
The app does
- Stores your member card and QR code
- Tracks your bonus point balance and its history
- Shows club news, stories, offers and contests
- Sends push notifications you opt into
The app doesn't
- No payments — nothing is bought inside the app
- No ads and no third-party trackers
- No background location tracking
- Not a marketplace — it complements in-store purchases
Privacy & safety
Minimal data, full control
Only the essentials
An account is a name plus a phone number or email — just enough for the club to recognize you at the counter.
You decide about notifications
Push notifications are strictly opt-in: news, offers and contest reminders. One toggle turns everything off.
No ads, no profiling
The app contains no advertising SDKs and sells nothing about you to anyone. There is simply no such pipeline.
Delete anytime
Account deletion is available right in the profile — no emails, no waiting periods, no dark patterns.
Profile
Alexander
alex@urbn.kz
Your balance, in real time
24 620 points
FAQ
Frequent questions
Yes. UrbanLine Club is free to download and use. There are no subscriptions and no purchases inside the app.
Show the QR code of your member card at the counter. Qualifying purchases add 5% of the amount back to your balance as bonus points.
Tell the cashier you want to use your points before paying. They will be deducted from your balance, and the app reflects it instantly.
iPhone with iOS 16 or later, and Android 8.0 or later. The app is lightweight and works well on older devices too.
Open Profile → Delete account in the app. The account and its data are removed; the confirmation dialog explains exactly what is erased.
